Our Values
by
Matthias Müller
— 7 min read
How Unconscious Habits Determine AI Success
AI success hinges on unconscious habits, not tools. Studies of consultants and organizations show that how people argue with, delegate to, or defer to AI determines learning, accuracy, and adoption—while anxiety silently shapes outcomes leaders never measure.
The AI Training Illusion
Matthias Müller
— 5 min read
AI training fails because we measure activity, not thinking. Studies of designers and students show clicks, usage, and AI knowledge don’t predict better judgment. Transformation happens between stimulus and action—and today’s metrics can’t see it.
Your AI Strategy Has a Psychology Problem
Matthias Müller
— 5 min read
AI rollouts fail not because of technology, but psychology. Research shows that mismatched AI personalities degrade performance and managers penalize workers for AI use even when quality holds. Ignoring collaboration dynamics and credit attribution turns AI adoption into hidden dysfunction.
Organizations Are Screening Out the One Group That Makes AI Reliable
Matthias Müller
— 6 min read
AI lets individuals think beyond their domain—but it also generates plausible fiction. Studies from HBS, the BBC, and European researchers show why experienced professionals are essential: they’re the ones who can tell when AI sounds right but is dangerously wrong.
AI Fails Two-Thirds of Real Jobs. Here's Why That's the Good News.
Matthias Müller
— 5 min read
AI fails two-thirds of real jobs—not because it’s useless, but because it can’t work alone and humans don’t know when to trust it. Drawing on UpBench and Nature studies, this essay shows why AI transformation requires apprenticeship, not installation.